Legal

The published documents that govern use of the website, the platform and the services provided through it.

• Website Terms of Use

  Terms that apply to visitors browsing the public website.

• Platform Terms of Service

  The terms governing registered accounts and use of the client portal.

• Singapore Terms of Business

  Terms of business for professional corporate services engagements in Singapore.

  Professional services provided by Upvue Pte Ltd (UEN 201201846Z), a registered Corporate Service Provider in Singapore.

• Privacy Notice

  How personal data is collected, used, disclosed and protected.

• Subprocessor and Service Provider Notice

  The service providers and subprocessors that support the platform.

• Cookie Notice

  The cookies and similar technologies used on the website and client portal.

• Data Protection Officer and Data Subject Request Procedure

  How to make access, correction and other personal-data requests.

• Acceptable Use Policy

  Rules on permitted and prohibited use of the platform.

• AI and Automation Terms

  How automated and AI-assisted features operate and their limits.

• Payment, Cancellation and Refund Terms

  How payments, cancellations and refunds are handled.

• Client Authorisation Terms

  The authorisations clients grant for services performed on their behalf.

• KYC and AML Notice

  Identity verification and anti-money-laundering checks required by law.

• Electronic Communications and E-Sign Consent

  Consent to electronic communications, records and signatures.

• Document Retention Notice

  How long documents and records are kept and why.

• Complaints Policy

  How to raise a complaint and how it will be handled.

• Professional Review and Filing Authorisation

  How qualified professionals review matters and authorise filings.

• Fee Schedule

  Current published prices for services purchased through the platform.